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Switching to springfit

A fresh start. Your way.

Move from your current software with a plan that fits your business.

See how it works Talk to our team
  • Discuss your setup
  • Agree the scope
  • Choose your approach

Two ways to switch

It’s your choice.

We can help with the move, or you can manage more of the preparation and setup. We’ll agree the practical steps together.

Let us help with your move

Talk through your current setup with us. We’ll discuss and agree what we can import, recreate or configure.

  • Agree the scope together
  • Choose a suitable transfer method
  • Confirm who does what
Ask about an assisted move

Manage more yourself

Prefer to prepare records or handle more of the setup? Ask what guidance is available for your system.

  • Discuss your preferred approach
  • Agree responsibilities
  • Plan a review before go-live
Ask about self-managed setup

Please do not send customer exports or other sensitive files through the contact form. We can agree a suitable transfer method later.

A practical process

From where you are to what’s next.

Who performs each step depends on the path we agree with you.

  1. 1. Discuss your setup

    Tell us about your current tools, priorities and questions.

  2. 2. Agree scope and responsibilities

    Confirm what may move, the work involved and who will do it.

  3. 3. Prepare, set up and check

    Follow the agreed path, then review the result together.

  4. 4. Plan the changeover

    Confirm the setup and next steps before going live.

What can move

Let’s see what can move.

These are topics to review together. Available exports and the scope we agree determine what can be imported, recreated or configured.

  • Customer recordsFields and available exports
  • Timetables and classesSchedules and class setup
  • Bookings and class historyFuture bookings and history separately
  • Payment-related recordsHistory, methods and billing authority
  • Memberships and creditsPlans, balances and purchase history
  • Staff and instructorsPeople, access and responsibilities

Passwords, stored cards and recurring billing authority must not be assumed to transfer.

Before sharing personal data, agree the transfer method and who needs access. Read our privacy policy.

Common questions

Switching FAQs

Practical answers before you decide how to move.

Can I manage part of the move myself?

If you prefer to prepare records or handle more of the setup yourself, tell us. We’ll discuss your current system, what guidance is available and who would be responsible for each step before agreeing a path.

Do I need to prepare an export?

That depends on your current system and the scope agreed. First discuss who will export and prepare the records, which fields are needed and how they should be shared. Please don’t send customer exports through the general contact form.

How long will switching take?

Timing needs to be reviewed for your setup. Data quality, export access, configuration and your team’s availability all matter. Agree an estimate and a practical changeover plan before committing to a date.

What happens to existing bookings?

Review future bookings separately from booking history, and agree what happens to each. The plan should also cover ongoing bookings, timetable changes and access to your current system. Don’t assume there will be no interruption.

What about payments and recurring billing?

Payment history, stored payment methods and billing authority need separate review. Don’t assume passwords, card details or active subscriptions will transfer with customer records. Agree any new setup or customer authorisation before changing billing.

What will customers and staff need to do?

Discuss account access, any invitations, payment authorisations and changes to how people book or work. Agree who will communicate the changes and what guidance is available before the changeover.

What does switching cost?

Ask for the proposed scope and costs before you decide. Confirm any charges for importing records, configuration, custom work and support as part of the agreed scope.

How do we agree changeover and support?

Discuss who will review the setup, how issues will be handled and when to change over. Confirm the support contact, channels, availability and any costs or service period as part of the agreed plan.

Ready to make the switch?

Let’s do this together.

Start with a conversation about the right path for your business.

Talk to our team See how it works
  • Your setup
  • An agreed scope
  • A planned changeover